HIS has a rigorous customer feedback service ensuring that each HIS customer is able to provide feedback on the service provided and to keep HIS evolving as an organisation and meet current demands.
A 2006 survey of 343 jobs completed for our WarmFront customers attracted the following feedback:
Initial contact:
Survey:
Installation:
Post-installation:
Overall:
98% marked us good or excellent
98% marked us good or excellent
99% marked us good or excellent
97% marked us good or excellent
99% marked us good or excellent
"I would like to congratulate your workmen on the speedy and hassle-free job they did."
D Tomlinson, Blackpool
"The men were very tidy and pleasant, and good workers."
B Powell, Poulton
"I would definitely recommend you."
E Berry, Orrell
"First class! The men left everything spick and span when they went."
E&D Collier, Eccleston
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