HIS is dedicated to meeting and exceeding the expectations of its customers. Through a continuous process of customer feedback, HIS is able to monitor the performance of its staff and the quality of its workmanship.
Through a process of investment in people, training and equipment, the company has been able to establish an enviable record in quality.
This is demonstrated by the number of awards that it has received and the various quality accreditations that it has been awarded by the building, heating and energy agencies involved in quality and energy efficiency.
Awards
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OHSAS 18001 - Health and Safety Accreditation Awarded 2001. This award confirmed that the company had in place a comprehensive health and safety management system with all associated procedures, plans and policies to ensure the safe and efficient execution of projects. |
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ISO 9002: 2000 - Quality Assurance Awarded 1996. This award confirms that the company has the necessary structure, policies and procedures to provide a consistent and qualitative service to its clients. It now embraces such aspects as continuous improvement, customer focus and long-term strategic development. |
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ISO 14001 - Environmental Accreditation Awarded 1999. This award was made in recognition of its commitment to implementing sound environmental practices to reduce its negative environmental impacts, and to continuously improve its environmental performance. |
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Investor in Excellence Awarded 2004 The company was one of the first SMEs and the first in the Insulation industry to be recognised to this prestigious standard, which demands an organisation can demonstrate excellence across all of its activities, and is totally committed to continually improving its operations and strategies for long-term success. |
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Investor in people
Silver ROSPA Award Achieved in 2009 In May 2009 the company achieved the Silver ROSPA award in recognition of it's continued good practices in Health and Safety.
The company is currently working toward achieving the ISO27001 standard (information security standard). This will give our customers the re-assurance that we treat all information held by them in the strict confindence.
We are an employee owned company who is striving to be the best. In the later part of 2008 the company changed it's mission statement to reflect this to "Aiming to be a world class organisation by 2016", we are currently using the EFQM model for Quality Management to achieve this status and hope to aspire to this challenge by 2012.
Our six core values are all people related. Leadership, Pride, Vision, Excellence, Integrity and Accountability. People are the most importance asset within our company as it's people who move the company forward, products are important but if the people delivering the product haven't got the core values the customers experiance wouldn't be excellant
If you have any comments on the quality of our company please contact lynda@homeinsulationservices.co.uk who is the company Senior Quality Manager.
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