Quality Promise

HIS is dedicated to meeting and exceeding the expectations of its customers. Through a continuous process of customer feedback, HIS is able to monitor the performance of its staff and the quality of its workmanship.

Through a process of investment in people and equipment, the company has been able to establish an enviable record in quality.

This is demonstrated by the number of awards that it has received and the various quality accreditations that it has been awarded by the building, heating and energy agencies involved in quality and energy efficiency.

Awards

	OHSAS 18001 – Health and Safety Accreditation Awarded 2001. This award confirmed that the company had in place a comprehensive health and safety management system with all associated procedures, plans and policies to ensure the safe and efficient execution of projects.
	ISO 9002: 2000 – Quality Assurance Awarded 1996. This award confirms that the company has the necessary structure, policies and procedures to provide a consistent and qualitative service to its clients. It now embraces such aspects as continuous improvement, customer focus and long-term strategic development.
	ISO 14001 – Environmental Accreditation Awarded 1999. This award was made in recognition of its commitment to implementing sound environmental practices to reduce its negative environmental impacts, and to continuously improve its environmental performance.
	Investor in Excellence Awarded 2004 The company was one of the first SMEs and the first in the Insulation industry to be recognised to this prestigious standard, which demands an organisation can demonstrate excellence across all of its activities, and is totally committed to continually improving its operations and strategies for long-term success.
	Investor in people Recognised in 2000. Awarded recognition for having demonstrable HR practices in place to ensure that the business acknowledged that its people were its greatest asset. Furthermore, that the company had allocated significant resources for training and development activities.